Refund policy

Refund Policy | 1810 STORE

Last Updated: May 1, 2026

This Refund Policy explains the conditions under which customers may return products purchased from RESPIRE FAR FROM BASIC and request a refund.

References in this policy to “Respire,” “RESPIRE FAR FROM BASIC,” “we,” “us,” or “our” refer to MODAX TEKSTIL S.R.L., the owner of the RESPIRE FAR FROM BASIC brand.

1. Company Information

Company Name / Brand Owner: MODAX TEKSTIL S.R.L.
Brand Name: RESPIRE FAR FROM BASIC
Registered Address: Chiajna, Intrarea Parc Industrial TBM, Nr. 1, HALA 24D, Tarla 3, Parcelele 17-38, Camera 2, 077040 Chiajna, Ilfov, Romania
Tax / Registration Number: 54219922
Email: globalrespire@gmail.com
Phone: +40 790 862 030

2. Return Period

Customers may request a return within 14 days from the date they receive their order.

To be eligible for a return, the product must be unused, unworn, unwashed, undamaged, and in the same condition in which it was received. The product must also be returned with its original tags, packaging, and any accessories included with the order.

3. How to Request a Return

To request a return, please contact us at:

Email: globalrespire@gmail.com

Please include the following information in your return request:

Order number
Full name
Email address used for the order
Reason for return
Photos of the product, if relevant

After we review your request, we will provide return instructions. Products must not be sent back without contacting us first.

4. Return Shipping Costs

The customer is responsible for the return shipping costs.

Original shipping fees are non-refundable unless the return is due to an error on our side or a defective product.

We recommend using a tracked shipping service when returning your order. We are not responsible for returned packages that are lost, delayed, or damaged during transit.

5. Refunds

Once we receive and inspect the returned product, we will notify you about the approval or rejection of your refund.

If your return is approved, the refund will be processed to your original payment method.

Please note that it may take several business days for the refund to appear in your bank account or payment provider account, depending on your bank or payment provider.

6. No Restocking Fee

We do not charge any restocking fee for returned products.

7. Exchanges

If you would like to exchange a product for a different size, color, or item, please contact us at globalrespire@gmail.com.

Exchanges are subject to product availability.

If the requested item is not available, you may return the product according to this policy and place a new order.

8. Damaged, Defective, or Incorrect Products

Please inspect your order when you receive it.

If the product is damaged, defective, or incorrect, please contact us as soon as possible at globalrespire@gmail.com with your order number and clear photos of the issue.

If the issue is confirmed, we will offer a suitable solution, such as a replacement, exchange, or refund.

9. Non-Returnable Conditions

Returns may be refused if:

The product has been worn, washed, used, damaged, or altered
The original tags or packaging are missing
The return request is made after 14 days from delivery
The product is returned without prior approval
The product is not in its original condition

10. Final Sale Items

We currently do not have final sale items. Unless otherwise clearly stated on the product page, products may be returned according to this Refund Policy.

11. Refused or Uncollected Deliveries

If an order is refused by the customer or not collected from the courier and is returned to us, any shipping costs, return costs, or additional courier fees may be deducted from the refund where applicable.

12. Contact

For questions about returns, refunds, or exchanges, please contact us at:

Email: globalrespire@gmail.com
Phone: +40 790 862 030